Pryzm frames are made to order. We focus on fit, finish, and durability — please allow time for careful manufacturing and inspection before your order ships.
We keep it simple: free shipping and a clear return window.
If your frame fit is off, we’ll remake your frame once at no cost by moving you up or down in size — same frame style.
Progressives are a premium, 2‑step process: we ship the frame first to confirm fit, then we cut and install your progressive lenses. Once cut, lens costs are non‑refundable.